The bonus amount is based on your deposit — typically up to 100% of your first deposit, with a maximum of ৳5,000. So if you deposit ৳2,000, you receive ৳2,000 in bonus funds.
Bonus balance can be used to place bets, but cannot be withdrawn directly. A specific wagering requirement must be met before withdrawal — full terms on the Terms & Conditions page. If you run into any issues, reach out via Live Chat — the support team can help with any bonus-related questions.
1. Live Chat (fastest): Click the chat button in the bottom-right corner of the website to get started. A Bengali-speaking agent typically responds within 1–3 minutes. Available 24 hours a day, 7 days a week.
2. Email: support@gk99bet.xyz — For complex issues or when you need to send documents, contact us by email. Responses typically arrive within 6–12 hours.
3. In-App Support via Mobile App: You can open a support ticket directly from the gk99bet app. Download download it from the page.
For any payment issues, login problems, or promotion-related queries, Live Chat is the fastest way to get a resolution.
Deposit Limit: Set your own daily, weekly, or monthly deposit limit. Once set, the limit cannot be increased for 7 days — but you can lower it instantly at any time.
Session Limit: Set a daily time limit for your gaming sessions. Once the limit is reached, you will be logged out automatically.
Cooling-Off Period: Take a break anywhere from 24 hours up to 30 days.
Self-Exclusion: Fully suspend your account for 6 months or longer — you will not be able to log in during this period.
To activate these tools, just say "Responsible Gaming support" in live chat. For more details, Responsible Gaming Visit the page.
Fully Cancelled Match: If a match is cancelled before it starts or abandoned without a result, all bets on that match are voided and the full stake is returned to the account wallet.
Settled After a Specific Over/Time (cricket): If the match has progressed past a specified number of overs and a result is declared under the Duckworth-Lewis method, bets will be settled based on that official result.
Football or other sports: Generally, if more than 55 minutes of play have been completed, the score at that point is considered final. Below that threshold, the bet is void.
Detailed Settlement Rules Terms & Conditions on the page. If in doubt, ask in live chat — the support team can confirm the result of a specific match.
1. After logging in — your dashboard: Once logged in, the "Offers for You" section on the main page displays your currently active promotions. These are personalised offers based on your account level and activity.
2. The "Promotions" page: You can find all currently active offers listed under the Promotions section in the site menu.
When it comes to how regularly promotions run — gk99bet launches at least one new offer every week. During major cricket or football tournaments (IPL, BPL, World Cup), special event-based bonuses are also available. Weekly cashback drops every Monday, and logging in daily earns you small daily rewards.
Enable push notifications in the mobile app to get instant alerts whenever a new offer is available. To get the app, Download Go to the page.
bKash: The most widely used method. Available for both deposits and withdrawals. Deposits are typically processed within 5–10 minutes.
Nagad: As a government-backed mobile banking service, this is also accepted. Both deposits and withdrawals are supported.
Rocket (Dutch-Bangla): You can also transact using Dutch-Bangla Bank's Rocket wallet.
Minimum Deposit: ৳200. Minimum withdrawal: typically ৳500.
Withdrawal Time: Usually 30 minutes to 2 hours. During peak hours (4:00 PM – 10:00 PM), it may take a little longer.
More Details on Transactions Payments and Financial Transactions on the page.
Required Documents:
• National ID (NID) — clear photos of both the front and back
• Or passport — photo of the data page
• A selfie — taken while holding your NID or passport
When to Use: Complete it right after registration. KYC is mandatory before your first withdrawal — getting it done early means no delays when it matters.
How to deposit: Log in and go to "Account Settings → Identity Verification" to upload your photos. Make sure the images are clear and not blurry.
Time: Verification is usually completed within 24 hours. During busy periods, it may take up to 48 hours. You will receive a mobile notification once your verification is complete.
If you run into any issues, send photos of your documents by email: support@gk99bet.xyz